First off, this dealer did not contact me ONCE when plans changed or things came up. Each time they didn't meet a deadline I would have to call them and ask around to get an explanation. Several times I would call and find out my bike was going to be much longer than they said. Honestly no biggie, if they would have told me.
The staff are wonderfully knowledgeable and friendly!
If I could give a rating lower than Poor I would. I dropped off my bike and on the work order that I signed we agreed on what could be done to the bike. While they were getting it running I wanted to change out my Pilot and Main jetting. I asked them if they could, the owner said yes. He asked me the specifications, I told him, he wrote them down, I signed it. I was told my bike would be done sometime between Mon and Wed of the following week.
Over two weeks after I dropped off my bike I was told, "It'll be done Mon" "It'll be done Wed" and finally, "it'll be done first thing Thursday morning" after they pick the tank up from getting cleaned. Thursday afternoon, over two weeks after I dropped it off and hours after they said they would have it done I got it back.
Just moved to town and stopped in to chit chat. I mentioned I had a couple 70's enduros and was told they won't work on them, too old. A Yamaha dealership that won't work on Yamaha's-go figure.
Come to find out, they said yeah we can change the jetting AND I asked the mechanic over the phone if it had gotten done and they said "yup, we already changed out that jetting for ya" and then when I pick it up they say oh, we can't do that. It'll mess it up. I never leave these reviews but they blatantly lied to my face and didn't keep in touch with me at all. To top it all off they forgot to put my bike back together. I got all the way home and realized my tank fairings weren't put back on and had to ride back to get them. The mechanic was a very kind young man, but the owner was very short and rude with me, especially on the phone, and they overall seem incompetent about their own products. I have heard horror stories from many others and have joined the ranks of someone who will have to haul my bike all the way to another town if I come across something I can't do myself because I will not, under any circumstance, go back to this dealer if I can help it. Horrible, horrible service in almost every way. All I can say positive about them is the young mechanic seems like a really nice guy.
They do not know parts, period. While the bike was in I was going to have them order a few parts as well as something simple as change out my front sprocket to a 16t. They couldn't figure out how to order a single part I needed other than the couple that were in their little advertisement booklet and way overpriced. (Not related to my experience but everything on the floor is way over priced as well.)
Biegler S C S Motorsports is a US Car Repair based in Aberdeen, South Dakota. Biegler S C S Motorsports is located at 1502 6th Ave SW, Aberdeen, SD 57401, USA.
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