The employees were super helpful with a problem I was having with a stereo I just recently installed. I got a really good vibe from these guys.
Tried reaching these guys at 8:45 am black friday morning to purchase 5 auto starts for my fleet of pickups and no one would answer. Wouldnt you think you would want to be open early on black friday? After reading the nightmares of people having auto starts installed by these guys im glad they didn't answer the phone. And yes they have always had a rude attitude.
Horrible service. The people at the desk were extremely stuck up and rude. I paid them $500 for an auto start. I got the car back at their closing time on a Saturday. While installing the auto start they broke my cruise control, and all my dash lights aswell as breaking a part of dash. I tried to get a hold of them to leave a message on Sunday, but they did not even have an answering machine. I brought it back into the store on Monday and they were even more rude and annoyed. After they fixed it they blamed it all on me, saying the cruise was not working before and that all they had to do was turn the dimmer switch on. I am not an idiot, I tried everything, and even checked the fuses before hand to make sure it was something they did. In the end they fixed the problems, but could not even take responsibility for their obvious mistakes. Not even one apology was given for wasting my time, and providing horrible service. Get your auto start installed from somewhere else, the service here is a joke.
I chose them because I was told their batteries had a 6 month warranty. (I stated that the problem was my car starter, not the batteries. He recommended changing the batteries that I had JUST replaced anyway.) Three weeks later as the batteries were tested and dead - an unfulfilled warranty remained because 'the remote must be draining them'. No kidding...
Been here on multiple occasions. Who I am assuming is the manager is quite rude. They never have anything in stock. Prices are ridiculous as well. Better off shopping online.
Do NOT do business here.
Sound Decisions is a US Clothing Store based in Aberdeen, South Dakota. Sound Decisions is located at 501 S Harvard St, Aberdeen, SD 57401, USA.
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